Service Refunds
Refunds are not provided for services that have already been completed.
If you are not satisfied with your experience, please bring it to the attention of our manager immediately after the service, so we can address it on the spot.
CONSENT
Appointment Cancellations
24-hour notice is required to cancel or reschedule any appointment.
Cancellations made at least 24 hours in advance will be eligible for a full refund or rescheduling.
No-shows or cancellations made within 24 hours of the appointment will be non-refundable.
Prepaid Packages & Memberships
Prepaid packages or membership plans are non-refundable once any session has been used.
If a refund is requested for unused packages, it must be within 7 days of purchase, and will be subject to a 10% processing fee.
All package refunds will be calculated based on the standard (non-discounted) rate of used services.
Gift Vouchers
All gift vouchers are non-refundable and non-redeemable for cash.
They can be transferred to another individual upon request.
Online Bookings
Online service bookings follow the same cancellation and refund terms.
Refunds will be processed to the original payment method within 7–10 business days from the approval date.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at wellness@bodyraaga.com or mailing us at: [#1096, 12th A Main, Indiranagar,near corporation bank, Bangalore – 560038]